In accordance with the provisions of the Federal Law on Personal Data, COMERCIAL CEPYS S.A. DE C.V. declares as mispedidos.com.mx, being a company legally constituted in accordance with Mexican laws, domiciled at Calle Manzana G, Lot 5, Building A, Colonia Niños Héroes INFONAVIT, Municipality of Cuautitlán Izcalli, State of Mexico, C.P. 54763 and the internet portal www.mispedidos.com.mx, who is responsible for the use and protection of your personal data, informs you that the information of our clients is treated in a strictly confidential manner, informing the following:

The processing of your personal data will be aimed at:

Allow mispedidos.com.mx, to provide its consistent services in the purchase and sale of various products.

For fulfilling contractual obligations.

Contact you in the event that additional information is required to complement or undertake a transaction or service.

Address complaints and clarifications.

Provide the required products or services.

Billing and payment processing.

To carry out collection procedures.

Address legal requirements derived from the contractual link between mispedidos.com.mx and you.

Report changes or new services that are related to the legal link between you and mispedidos.com.mx.

Evaluate the quality of the service.

Preparation of statistical and financial reports of internal control.

Integrate personal files.

To make them known to the authorities directly linked to the provision of the service that mispedidos.com.mx provides.

The personal data we collect from you it is necessary to provide you with the services that you request from mispedidos.com.mx, such as:

Provide products 

Report changes in costs for goods or services.

Evaluate the quality of our service

Provide information (promotions, request tracking, delivery and payments)

Marketing and publicity

Our commitment is to protect all the personal information that was provided to us by you, such as addresses, telephone numbers and emails. It is worth mentioning that this Virtual Store does not acquire databases or extract personal information without the authorization of our clients; It is important to inform you that our database is unique and non-transferable.

In order to accomplish the purposes described in this privacy notice, we will use the following personal data:

Identification data; Name, Surname, Date of birth.

Contact information; Mail, Telephone and Address.

Data to make the purchase; Bank details (credit / debit card),

Delivery address (in case of home delivery)

Tax data for preparing invoices.

Contact Data, Name, Surname, E-mail, Telephone.

Photographic support for validation of payments and guarantees.

Users can be contacted by the means provided should they require additional information to complete any process.

In addition to provide you with a better service and achieve your satisfaction, we inform you that your personal data is only shared with our departments of: Sales who provide products, inform the delivery process, inform promotions, price changes and verify data. Marketing area that provides you with information on products and services, evaluating the quality of service, informing about new products and general information. Customer Service who attends situations reported by the customer regarding their products, as well as to evaluate the quality of the service provided. Operating Systems who is in charge of managing the virtual store, as well as data storage.

Access, rectify or cancel your personal data

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (rectification); that we remove it from our records or databases when it considers that it is not being used properly (cancellation); as well as oppose the use of your personal data for specific purposes (opposition). These rights are known as arc rights.

At any time, you can request www.mispedidos.com.mx to access, rectify, cancel, oppose or limit the use of your Personal Data by communicating through our online chat. The personal data provided by the user will be part of a file that will contain your profile. The user may modify their profile and password at any time using their user number and / or membership number. The user is advised to update their data regularly. In case of participating in promotions via email, you can deactivate the service at any time. It is worth mentioning that the refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.

Limitation or Disclosure of your personal information

In order for you to limit the use and disclosure of your personal information, we offer you the following means to make your request:   Calling +5255 88902282, sending an email to the address contacto@mispedidos.com.mx

Modifications in the Privacy Policy.

We reserve the right to make modifications or updates to this privacy notice at any time, to deal with legislative or jurisprudential developments, internal policies, and new requirements for the provision or offering of our services or products and market practices.

 

These modifications will be available to the public through the following means:

Visible ads on our in the Virtual Store;

Or we will send them to the last email you have provided us.

Acceptance of the terms

If the user uses the services of the site, it means that he has read, understood and agreed to the terms set out above. If you do not agree with them, the user must not provide any personal information, or use the services of the website.

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